This is an exciting opportunity to join a fast-growing non-asset based international freight forwarder and customs broker. The position entails managing the day-to-day operations of a busy Chicago import and export operation covering airfreight, ocean freight and customs brokerage. The Senior Operations Manager is responsible for leading a team of 10 (and growing) import and export agents.
The successful candidate will be highly proficient at managing all branch transactions including customer billing, maintaining strict compliance with company best practices, processes and KPIs to ensure productivity and profitability.
The role requires a leader that can identify opportunities to improve, optimize, modify current processes and procedures to achieve peak operational performance and maximize productivity.
If you would like to know more about the above opportunity, get in contact today!